You told us that you like SnapABug weekly statistics email, but wanted to be able to also look at the data anytime.
This is now possible. Try the “Stats” link in the main SnapABug dashboard.
We like analytics, we hope you do to.
We are working at adding a few additional interesting data points such as the ratio of proactive chats that got your visitors attention and the time of the day when requests were received.
Let us know what else would be useful for you.
[...] Want to know more about how your visitors interact with your support. Check out SnapABug simple anal… blog.snapabug.com/index.php/2010/05/analytics – view page – cached Tweets about this link Topsy.Data.Twitter.User['timzon'] = {“location”:”",”photo”:”http://a1.twimg.com/profile_images/333571466/timzon3_logo_twitter_normal.png”,”name”:”timzon”,”url”:”http://twitter.com/timzon”,”nick”:”timzon”,”description”:”",”influence”:”Influential”}; timzonInfluential: “Want to know more about how your visitors interact with your support. Check out SnapABug simple analytics: http://bit.ly/9hSWbf ” 10 minutes ago view tweet retweet Topsy.Data.Twitter.User['snapabug'] = {“location”:”",”photo”:”http://a3.twimg.com/profile_images/441187087/snapabug_twitter_normal.png”,”name”:”SnapABug”,”url”:”http://twitter.com/snapabug”,”nick”:”snapabug”,”description”:”SnapABug QA, Help and Live Chat Widget”,”influence”:”"}; snapabug: “Want to know more about how your visitors interact with your support. Check out SnapABug simple analytics: http://bit.ly/9hSWbf ” 10 minutes ago view tweet retweet Filter tweets [...]
Hi there. I think your stats leaves me with more work than answars. I can’t use it to answer simple questions like, how many people wrote something using my widget? (yes, if I use a calculator). How many people used the snapshot functionality? I can’t choose a period of time and the timezone thingy jumps back to default if I reload. Really – these stats suck. Almost useless. I think you should devote some hours here or offer something else to us newbies. Otherwise half of this tool is no good.
/Ole
Ole, Thanks for the honest feedback.
You are absolutely correct, the stats are very basic.
We’re planning a major update in the coming months and will keep you posted.
