Tag Archives: picture

You can now engage your visitors more personally by adding a picture to your live chat identity. Combined with a custom proactive chat invitation, your website visitors will know that they are not talking to a robot and will want to engage with you. To add a picture to your agent profile, simply: – go in the “Live chat” tab. – Click on the “set an agent picture” icon – Select your favorite picture – Resize it and click “Save” Your are now all set and can show your real face to the world (or not, it is up to you). […]

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