Week of February 13th 2017 Release Notes: Design Studio Background images

(Last Updated On: February 17, 2017)


We hope you all had a great Valentines Day this past week. Here’s what we’ve been up to:

  • The Chat Portal was updated so that new agents will have the “Snap” sound turned on by default for new returning visitor chats.
  • An issue where the Chat Portal could fail to load completely after refreshing the browser window was fixed.
  • A scrolling issue in the Chat Portal emoji picker for agents using Chrome 56 was fixed.

And in the Design Studio we made the following changes:

  • The ability to upload a background image and control the background opacity was added.
  • The designer now preselects the Chat Box tab.
  • The online/offline button was moved into an iframe to help isolate it from any existing site css.
  • A spacing issue was fixed that could occur in the chat form headers and footers.
  • A positioning issue was fixed that could cause the chat form to be shown in the incorrect place on the webpage.


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