Empower your sales team using this easy step; proactive chat. Use timely and relevant conversation starters as an invitation to site visitors, and start taking more control of conversations from the beginning.
High-powered chat support teams do not happen overnight. Laying the groundwork for a live chat strategy can be the difference between effectively communicating with clients and letting issues slip through the cracks.
We are always looking for ways to improve the visitor experience while providing new lead generation and customer satisfaction tools for our clients. Learn more about closing the feedback loop with clients and prospects using our Request Email Transcript and End Chat Delay features - they can make all the difference for your business.
Optimize customer experience and create tailored customer experiences by following these tips from SnapEngage Client Success Manager, Leor. Focus on what account administrators can do to set client success and sales teams up for success.