Exploring the Chatbot Experience

Exploring the Chatbot Experience

Chatbots are quickly becoming a popular feature for business websites. As AI technology progresses, it's now easier than ever to provide your visitors with a handy chatbot to answer questions and, hopefully, create more leads and sales. While chatbots are certainly very useful, they aren't perfect and can't always replace human interaction. Let's look at the pros and cons of chatbots, and how to provide your customers with the best chatbot experience.