We're thrilled to announce a new addition to our chatbot offering! The new Approval Bot is a customizable chatbot that helps businesses (especially businesses that adhere to GDPR-compliant practices) ask website visitors for acceptance/consent before a chat session is initiated. The Approval Bot is fully customizable and can also be used for secondary business applications like routing chats to specific audience segments. Read the full article to learn more.
Chatbots are quickly becoming a popular feature for business websites. As AI technology progresses, it's now easier than ever to provide your visitors with a handy chatbot to answer questions and, hopefully, create more leads and sales. While chatbots are certainly very useful, they aren't perfect and can't always replace human interaction. Let's look at the pros and cons of chatbots, and how to provide your customers with the best chatbot experience.
We're excited to announce a new SnapEngage product offering: The Info-Capture Bot. This bot provides an easy way for B2B and B2C companies to capture website visitor information even when no human agents are online and available to chat. The Info-Capture Bot captures key visitor contact information required for proper follow-up, and after the chat, your sales and support representatives will be able to follow up appropriately. Provide better, more interactive customer experiences with the Info-Capture Bot. Read the article to learn more.
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