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- Release Notes April 18th: A New Agent Status and Event API, New Chat Bot API Beta, New Approval Bot Button UI and New Chat Logs Transcript Design
- Let’s Talk Chat, Your Sales Team Will Thank Me
- Hub Release note March 25th: Chats in Progress in Agents list and transfer menu, repeat notifications until answered
- Release Notes March 7: Updates to chat broadcast & widget transfer logic, CSV Logs Export Email, Hub and Analytics fixes