Becoming an international player in the market is no longer out of reach. Now you can communicate with potential prospects and clients from around the world using Auto-Translation chat. Boost your CSAT and NPS by speaking your client's language, and start connecting with more visitors.
We are always looking for ways to improve the visitor experience while providing new lead generation and customer satisfaction tools for our clients. Learn more about closing the feedback loop with clients and prospects using our Request Email Transcript and End Chat Delay features - they can make all the difference for your business.
Join us in welcoming the newest addition to our chatbot offering. Dip your toes into Artificial Intelligence and the concept of 24/7 customer experience using the Chatbot API. We start with the basics surrounding API's and chatbots to provide a seamless brand experience between chatbots, humans, and everything in between.
Take advantage of every chat tool at your disposal to achieve your goals and provide the best client experience for your website visitors. Use the Auto Responder to connect to clients quicker while simultaneously delighting your site visitors and chat agents. Embrace the power of your brand voice by setting a clear and consistent message across all teams.
Hello SnapEngagers, today we have some exciting updates to share with you. A Dark Theme for Hub Chat agents can now select a dark theme in the Hub preferences. This setting can be found by clicking on the agent avatar in the top right corner of the Hub ->...