we have enabled a new Send Button option for the Design Studio chat box:
While most visitors are fine with the common option to just hit Enter to send, for some demographics having an icon is a more convenient way to start the chat.
You can enable and configure the color for the icon in your Design Studio -> Chat Box -> Message Input settings:
If you have any questions or comments regarding this new option please reach out to us!
Other Updates & Resolved Issues
- We have updated the keyboard shortcut combinations to solve an issue where it intermittently opened up the shortcuts or transfer windows on the S or T key without the required Alt-Shift combination.
- Resolved an issue where the dashboard link the mini-monitor overview was not working.