Tag Archives: chat

Looking out at all the lovely snow on the beautiful mountains surrounding Boulder, there is no arguing winter has arrived. Many of us are bundling up to stay warm, sipping hot cocoa and taking bets on who will sustain the worse skiing injury this year and it really puts you in a festive mood. To celebrate we thought it would be a great idea to create a Winter Themed chat box and in the spirit of sharing it is available for all our customers to use. To enable this brrrrrrilliant theme you will need to make a small change to your SnapEngage code. […]

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Harvest time is right around the corner, leaves are changing color, the days are getting cooler and shorter here at SnapEngage HQ. In a few short days legions of children and adults will assail the streets of their local neighborhoods in search of treats and potentially tricks dressed in all manner of costumes. Now we know just how much fun getting dressed up and participating in the local festivities can be, everyone should do it. Well we didn’t think that should exclude our humble SnapEngage chat box! Often the life of any conversation and never shy to say hello to a website visitor we figured it was time “chat box” had a costume too. […]

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Thanks for stopping by and checking out what’s new with SnapEngage. We have a few new developments to reveal! Some of you may have noticed this mysterious new icon in the set destination tab. We have good news for our Auto Dealerships out there. SnapEngage now integrates with Auto-lead (ADF). To start using it, simply select Auto-Lead (ADF) in the “Set Destination” tab and configure. Speaking of the destination tab, are you currently using Highrise as your destination? Have you always wished you could use your CRM and still send chat transcripts to email, or at least have the choice? Well we listened and your wish has been granted; now you can. […]

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Now your sales team can automatically grab your online visitors attention with an actual chat window connected to a real person. This feature is especially useful to assist users stuck on a signup or checkout page for too long. Instead of just popping up a “chat with me” badge, SnapABug proactive chat automatically greets the visitor with a message in the name of an agent currently online. This personal message shows to your visitor that you care and are here to help them. It is also a great way to explain your service to new visitors and ultimately convert them into customers. […]

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