ZenDesk is a help desk platform that simplies the customer support management process for both the enterprise and the customer.
Using SnapEngage with Zendesk, you can now receive the remote screenshot and detailed information captured by SnapEngage in your Zendesk support requests directly and help your customers faster.
Here is how a support request generated by SnapEngage looks like in Zendesk:
Configuring SnapEngage for Zendesk:
1. Sign Up
3. In the “configuration” tab, select the action “create a Zendesk support request”
That’s it. […]
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