Double Your Results: How to Leverage Both Proactive Live Chat and Reactive Chat

Double Your Results: How to Leverage Both Proactive Live Chat and Reactive Chat

Adding live chat to your website is a great way to have higher quality and more frequent client and site visitor interactions. Our Client Success Manager, Mary, has had many conversations with clients about maximizing their chat strategy. A proactive chat strategy combined with reactive chat agent training is a great way to use chat to communicate effectively. Read the full article to learn more.
A Day in the Life of a SnapEngage Account Executive

A Day in the Life of a SnapEngage Account Executive

Welcome to our newest series, Coffee with SnapEngage! We are proud of the culture that we live here at SnapEngage. Join us in celebrating our talented team in both our Berlin, Germany and Colorado, U.S.A. offices! When you chat with us, you are always chatting with a real member of our team; it’s about time you meet them. Today we are chatting with Jasmin about sales, travel, and even a few fun facts.