Feature Release: Capacity Report

Feature Release: Capacity Report

Have you ever struggled to determine the best staffing plan to meet your business needs? Our brand new Capacity Report uses historical chat volumes coupled with team capacity levels to help admins pinpoint times of peak activity and better allocate staffing resources. Available now on all Plus and above plans.
Client Spotlight: Motion & Flow Control Products

Client Spotlight: Motion & Flow Control Products

Industries ranging from aerospace to agriculture count on Motion & Flow Control Products to supply them with the complex industrial parts necessary to keep vital operations running smoothly day in and day out. MFCP was experiencing poor website performance until they adopted SnapEngage. Chat helps MFCP increase sales, streamline processes, and provide exceptional customer experiences.
Client Spotlight – Rent Like a Champion

Client Spotlight – Rent Like a Champion

The true source of Rent Like a Champion’s pride comes from the unrivaled customer experiences their team delivers day in and day out. Over 50,000 guests have used RLAC’s home rental services since the company’s creation, and the company manages a growing roster of 3,500+ homeowner listings. As the company and its client base grew, so did the need for more effective customer engagement strategies.