by Betsey Patterson | Best Practices, Sales Solutions
Empower your sales team using this easy step; proactive chat. Use timely and relevant conversation starters as an invitation to site visitors, and start taking more control of conversations from the beginning.
by Betsey Patterson | Best Practices
The holidays are approaching quickly (they always do!). Is your business ready? Use the Live Chat Holiday Checklist to ensure that your business is ready to meet the holiday demand.
by Betsey Patterson | Security, Why Engage?
Don't let data privacy laws stop you from staffing your website. Have meaningful conversations by giving site visitors and clients peace of mind and utilizing a secure chat platform.
by Betsey Patterson | Best Practices, Why Engage?
High-powered chat support teams do not happen overnight. Laying the groundwork for a live chat strategy can be the difference between effectively communicating with clients and letting issues slip through the cracks.
by Betsey Patterson | New Features, Product Updates
Becoming an international player in the market is no longer out of reach. Now you can communicate with potential prospects and clients from around the world using Auto-Translation chat. Boost your CSAT and NPS by speaking your client's language, and start connecting with more visitors.