(Last Updated On: June 5, 2017)

Hi everyone,

Some exciting updates to share with you today:

We applied a new minimized view of the chat and updated message notifications! We now show the picture of the agent and a preview of the message if the agent replies:

Other Updates:

  • Related to this update you can now also select to ‘Show No Button’ in the Design Studio -> Online Button tab. (Previously this was only available on the Offline Button tab.) This way you can make the chat available only on proactive prompt.
    Our next upcoming feature is going to be a setting to enable this new minimized view for the proactive chat, to have a smaller, more subtle chat invite. Contact us if you want to be notified about this feature!
  • The mobile image button image size is now automatically reduced in size by 40% to fit better with mobile screens.
  • Improved automatically removing Facebook Messenger connections (beta feature)

Bug Fixes:

  • Fixed a bug in the call-me configuration where not all country flags and pre-dials appeared automatically.
  • Fixed a non-severe security issue, where a visitor could self-XSS themselves through the chat box.